Terms Conditions

We kindly ask that you read these Terms of Service ("Terms" or "Terms of Service") thoroughly before using the Website located at www.mindbodyelements.com (the "Website"), operated by Mind Body Elements, a Sole Proprietorship based in Utah, United States ("us," "we," "our"). These Terms contain important information about our liability limitations.

Your access to and use of the Website hinges on your acceptance of and compliance with these Terms. These Terms pertain to everyone, including but not limited to visitors, users, and others who wish to interact with or use the Website.  

By visiting or using the Website, you acknowledge and agree to comply with the stipulations outlined in these Terms. If you do not agree with any part of the Terms, you are not permitted to access or use the Website.

Our Services and Pricing  

We provide a variety of services and digital products through our Website. The pricing for these offerings can be found on the Website itself. Please note that the listed prices do not include applicable taxes or additional fees that may apply.

Order Processing  

When you purchase on our Website, transactions are managed through a third-party payment processor, Stripe, which will collect your payment details and process the transaction. We are not liable for the handling, usage, sharing, or protection of your billing information by Stripe.

We proudly offer a wide range of payment options to accommodate our customers, including American Express, Discover, MasterCard, and Visa. By making a purchase, you affirm that you have the legal right to use the chosen payment method and that the information you provide is accurate and complete.

Cancellation Policy  

We allow cancellations for purchases of services and digital products on our Website. Cancellations must be made before shipment, download, or service performance. To initiate the cancellation of your order, please reach out to our customer service team for assistance. In the event of a cancellation, a fee will apply as follows: a full refund will be issued for services cancelled within 4 hours before the appointment; a 50% refund for cancellations made within 4 hours or less before the scheduled appointment; and no refunds will be provided for no-shows or cancellations made within 60 minutes of the scheduled appointment. If we cancel your order for any reason, we will refund you the total payment you made.

Refund Policy  

We offer refunds on purchases made on the Website for our services and digital products. To be eligible for a refund, you must submit your request by contacting us at any point after your purchase.

Refunds are granted only for specific reasons:

  • If the good, digital product, or service does not meet warranted standards.

  • If you have a receipt.

  • If there was an incorrect description.

  • If you encounter difficulties downloading the product.

  • If there are compatibility issues with third-party software or hardware.

  • If the wrong product or service was delivered.

Please note that we do not issue refunds for reasons other than those specified above.

Prepayment Requirements  

We may request that you make a prepayment for any services or digital products purchased through our Website. A prepayment is a fractional payment of the overall purchase cost designed to cover our operational expenses as we deliver the services and digital products.  

If we need to cancel, we will refund the prepayment you provided. Likewise, a prepayment refund will also be issued if you decide to cancel your order.  

DISCLAIMER OF WARRANTIES  

ALL PRODUCTS OR SERVICES AVAILABLE ON THIS WEBSITE ARE OFFERED "AS IS" WITHOUT ANY WARRANTIES. THERE IS NO GUARANTEE, WHETHER EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTION, OR FITNESS FOR A SPECIFIC PURPOSE OR USE), THAT APPLIES TO ANY PRODUCTS OR SERVICES AVAILABLE ON THIS WEBSITE, REGARDLESS OF ANY LEGAL OR INDUSTRY STANDARDS, PAST DEALINGS, PERFORMANCE STANDARDS, OR TRADE USAGE.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms are governed by and interpreted by Utah and United States laws without considering its conflict of laws principles. PLEASE NOTE THAT THESE TERMS ARE NOT SUBJECT TO THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, OR INCOTERMS.

If we fail to enforce any right or provision of these Terms, it will not be viewed as waiving that right or provision. Should any part of these Terms be deemed invalid or unenforceable by a court, the remaining provisions will continue to be in effect. This document represents the complete agreement between you and us concerning our Website and supersedes any prior agreements we may have had.

Any disputes or claims arising from or related to these Terms, including their interpretation or any breach, must be resolved in a competent court in Salt Lake County, Utah.

YOU AND MIND-BODY ELEMENTS ACKNOWLEDGE THAT ANY DISPUTE MUST BE RESOLVED INDIVIDUALLY AND CANNOT BE PURSUED AS PART OF A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

Amendments to the Terms of Service

We maintain the ability to alter these Terms of Service at any moment. We will promptly communicate any changes by posting the updated Terms of Service on this Website.

Inquiries

For any questions regarding our Terms of Service, please get in touch with us at lacey@mindbodyelements.com.